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Cookies policy
I. What are cookies?
The word “cookies” refers to small text files that are downloaded into the web browser of a user's device (computer, mobile phone, tablet, etc.) when browsing a website, application or computer platform.
Cookies, which allow different types of information to be collected automatically, offer major advantages in the provision of information society services, as they facilitate and speed up internet browsing and also help to improve the quality of the services we provide to our users.
Subject to the consent of the user, this website uses cookies for the purposes detailed in the section “What kind of cookies are installed on the website and for what purpose are they used”.
II. What type of data is collected through using these cookies?
The cookies installed on this website store the user’s IP address and other browsing data. It is possible to get to know the user’s browsing habits by analysing this data.
III. Who controls the cookies?
Ferrocarril Metropolità de Barcelona, SA (FMB), is the owner of this website and the entity that controls the first-party cookies installed on the site. Notwithstanding that the owner of the domain name is Ferrocarril Metropolità de Barcelona, SA, the website gives information about and represents the services of the companies within the TMB group (hereinafter TMB).
FMB, as the owner of this website, is the entity that controls the first-party cookies installed on the site. Conversely, FMB does not control the third-party cookies installed on this website. Later on, detailed information is provided about the third parties that install cookies on this website.
IV. What types of cookies are installed on the website and for what purpose are they used?
First-party cookies: those sent to a user's device from a computer or domain managed by TMB and through which the services requested by the user are provided.
Third-party cookies: those sent to the user's device from a computer or domain not managed by TMB, but by a third party.
The first-party cookies used by TMB on this website are technical ones for the analysis and personalisation of the website; these cookies could be persistent (if they store information on the user’s device over an established period of time) or session (if they only stay on the browser of the user’s device temporarily, until the user leaves the website).
Types of first-party cookies used on this website:
| Type of cookies | Issuer | Purpose |
|---|---|---|
| Technical cookies | TMB | These enable users to browse the website. |
| Personalisation cookies | TMB | These enable users to access a service with predefined general features, such as language, type of browser, etc. |
| Analysis cookies | TMB | These enable the number of users to be quantified and thereby carry out measurements and statistical analysis of the activity of websites, apps and platforms, and to draw up user browsing profiles to make improvements. |
Third-party cookies used on this website:
| Issuer | Description of the purpose | Links to more information about cookies |
|---|---|---|
| They generate an anonymous user ID that allows user activity to be analysed for statistical purposes. | Google Analytics privacy page | |
| Twitter cookies page | ||
| They make it possible to determine if users have identified themselves with their Facebook user name and password on this browser. | Facebook information page on the use of cookies | |
| YouTube | They generate an anonymous user ID that allows user activity to be analysed for statistical purposes. | Privacy Page and Google's Terms and Conditions/Types of cookies used by Google |
| Facebook Ads | This website stores Facebook Pixel cookies, which are used as part of the delivery of advertising to your browser or mobile device on Facebook. It avoids the same adverts appearing continuously, ensures that the adverts are shown correctly and, in some cases, it selects adverts that are based on your interests. | Facebook cookies page |
| Survey Monkeys | This service installs cookies in the user's computer for any surveys carried out with Survey Monkey. | Cookies used in the pages of Survey Monkey’s questionnaires |
V. Why is it legitimate for TMB to install cookies?
The website will only install cookies with the consent of the user. To that end, upon entering the website, users receive a notification about the use of cookies, asking them to accept. Users will not see that message again until a year has passed from their acceptance or unless there is a significant change to the Cookies Policy.
This will not apply to technical cookies which are essential for the website to function.
VI. How to configure cookies and revoke consent
Users can configure and eliminate cookies by changing their browser settings. The links listed below provide more information on how to manage cookies according to the browser being used:
